Cable Internet

 

* Installation fees of $100 is only for new installations or for move orders. If you have a current Active Cable internet provider and wants to transfer to our services, the activation fees will be $50 instead.

One time free installation for cable internet when you choose a yearly plan. If the service is cancelled before the first 12th month of service the normal installation fees will be charged. Please note when moving during the first 12th month the normal move order fees of $100 will apply.

** Please view our acceptable usage policies for the unlimited services.

* Installation fees of $100 is only for new installations or for move orders. If you have a current Active Cable internet provider and wants to transfer to our services, the activation fees will be $50 instead.

** Please view our acceptable usage policies for the unlimited services.


List of cities where we provide Cable Internet
ABBOTSFORD
ANGE-GARDIEN
BEAUHARNOIS
BELLEFEUILLE
BELOEIL
BLAINVILLE
BOISBRIAND
BOIS-DES-FILION
BOUCHERVILLE
BRIGHAM
BROMONT
BROSSARD
BROWNSBURG
CANDIAC
CANTON DE SHEFFORD
CAP-DE-LA-MADELEINE
CARIGNAN
CHAMBLY
CHARLEMAGNE
CHATEAUGUAY
CHATHAM
CHESTERVILLE
CONTRECOEUR
COTEAU-DU-LAC
COWANSVILLE
CRABTREE
DELSON
DEUX-MONTAGNES
DUNHAM
EAST FARNHAM
FARNHAM
GRANBY
GRANBY - CANTON DE SHEFFORD
GRANBY - CANTON-DE-GRANBY
GRANBY - ST-ALPHONSE-DE-GRANBY
GRANBY - STE-CECILE-DE-MILTON
GREENFIELD PARK
HOWICK
HUDSON
ILE CADIEUX
JOLIETTE
LA PLAINE
LA PRAIRIE
LACHENAIE
LACHUTE
LAFONTAINE
LA-PLAINE
L'ASSOMPTION
LAVAL
LAVAL - AUTEUIL
LAVAL - CHOMEDEY
LAVAL - DUVERNAY
LAVAL - FABREVILLE
LAVAL - LAVAL-DES-RAPIDES
LAVAL - PONT-VIAU
LAVAL - SAINTE-DOROTHÉE
LAVAL - SAINTE-ROSE
LAVAL - SAINT-VINCENT-DE-PAUL
LAVAL - VIMONT
LAVALTRIE
LE GARDEUR
LEMOYNE
L'EPIPHANIE
LERY
LES CEDRES
LES COTEAUX
L'ILE-PERROT
LONGUEUIL
LORRAINE
MAPLE-GROVE
MARIEVILLE
MASCOUCHE
MCMASTERVILLE
MELOCHEVILLE
MERCIER
MIRABEL
MONTREAL
MONTREAL - ANJOU
MONTREAL - BEACONSFIELD
MONTREAL - CÔTE-SAINT-PAUL
MONTREAL - DOLLARD-DES-ORMEAUX
MONTREAL - DORVAL
MONTREAL - HAMPSTEAD
MONTREAL - ÎLE BIZARD
MONTREAL - KIRKLAND
MONTREAL - LACHINE
MONTREAL - LASALLE
MONTREAL - MONTRÉAL-NORD
MONTREAL - MONT-ROYAL
MONTREAL - OUTREMONT
MONTREAL - PIERREFONDS
MONTREAL - POINTE-AUX-TREMBLES
MONTREAL - POINTE-CLAIRE
MONTREAL - RIVIÈRE-DES-PRAIRIES
MONTREAL - SAINTE-ANNE-DE-BELLEVUE
MONTREAL - SAINT-FRANÇOIS
MONTREAL - SAINT-LAURENT
MONTREAL - SAINT-LÉONARD
MONTREAL - VERDUN
MONTREAL - WESTMOUNT
MONT-SAINT-GREGOIRE
NORBERTVILLE
NOTRE-DAME-DE-L'ILE-PERROT
NOTRE-DAME-DES-PRAIRIES
OTTERBURN PARK
PINCOURT
POINTE-DES-CASCADES
PREVOST
PRINCEVILLE
REPENTIGNY
RICHELIEU
RIGAUD
ROSEMÈRE
ROUGEMONT
ROXTON POND
SABREVOIS
SAINT-AMABLE
SAINT-BASILE-LE-GRAND
SAINT-BLAISE-SUR-RICHELIEU
SAINT-BRUNO
SAINT-CALIXTE
SAINT-CESAIRE
SAINT-CHARLES-BORROMEE
SAINT-CHRISTOPHE-D'ARTHABASKA
SAINT-COLOMBAN
SAINT-CONSTANT
SAINT-EUSTACHE
SAINT-HUBERT
SAINT-JEAN-BAPTISTE
SAINT-JEAN-SUR-RICHELIEU
SAINT-JEROME
SAINT-JOSEPH-DE-SOREL
SAINT-LAMBERT
SAINT-LIN
SAINT-LUC
SAINT-MARC-SUR-RICHELIEU
SAINT-MATHIAS-SUR-RICHELIEU
SAINT-MATHIEU-DE-BELOEIL
SAINT-NORBERT-D'ARTHABASKA
SAINT-OURS
SAINT-PAUL
SAINT-PAUL-DE-L'ILE-AUX-NOIX
SAINT-PHILIPPE
SAINT-PIE
SAINT-REMI
SAINT-SULPICE
SAINT-URBAIN-PREMIER
SAINTE-ANNE-DE-SOREL
SAINTE-ANNE-DES-PLAINES
SAINTE-CATHERINE
SAINTE-JULIE
SAINTE-JULIENNE
SAINTE-MARTINE
SAINTE-SOPHIE
SAINTE-THÉRÈSE
SOREL
ST-ALBERT
ST-ALEXANDRE-D'IBERVILLE
ST-ALEXIS-DE-MONTCALM
ST-ANTOINE-SUR-RICHELIEU
ST-CANUT
ST-CHARLES-SUR-RICHELIEU
ST-CLET
ST-DENIS-SUR-RICHELIEU
ST-ESPRIT
ST-ETIENNE-DE-BEAUHARNOIS
ST-HILAIRE
ST-ISIDORE-DE-LAPRAIRIE
ST-JACQUES
ST-LAZARE-DE-VAUDREUIL
ST-LOUIS-DE-FRANCE
ST-MATHIEU-DE-LAPRAIRIE
ST-MAURICE
ST-MICHEL D'YAMASKA
ST-OURS
ST-POLYCARPE
ST-ROBERT
ST-ROCH
ST-ROCH DE L'ACHIGAN
ST-ROCH-DE-RICHELIEU
ST-THOMAS-DE-JOLIETTE
ST-VALERE
ST-VALERIEN-DE-MILTON
ST-ZOTIQUE
STE-ANGELE-DE-MONNOIR
STE-ANNE DES PLAINES
STE-BRIGIDE-D'IBERVILLE
STE-CECILE-DE-MILTON
STE-MARIE-SALOME
STE-MARTHE-DU-CAP
STE-VICTOIRE DE SOREL
TERRASSE-VAUDREUIL
TERREBONNE
VARENNES
VAUDREUIL-DORION
VAUDREUIL-SUR-LE-LAC
VERCHERES
VICTORIAVILLE
WARDEN
WATERLOO
WEST BROME

  • Thomson DMC425: Free Rental (no purchase option)10
  • Shipping fees: $20 (or free on local pickup in Montreal)
  • Or, use your own modem (see List of compatible cable modems).
  • Account Modification Fee: $25 19

Nature of the Service. The Service provided to you is intended for reasonable, periodic, non-continuous use by a person using a computing device, consistent with the type of use made by a typical individual consumer of our Internet services. Examples of allowed uses of our Service include web surfing, sending and receiving email, sending and receiving photographs, occasional on-line gaming, and the occasional non-continuous streaming of videos and downloading of files. Examples of uses of our Service that are not permitted include: the continuous unattended streaming, downloading or uploading of videos or other files; maintaining an unattended or continuous uninterrupted connection to the Internet, such as through a web camera or machine to machine connections that do not involve active participation by a person; or operating an Internet hosting service, such as web hosting or gaming hosting. However, the immediately preceding restriction against unattended or continuously uninterrupted Internet connections shall not apply to you in the sole event that your service plan description expressly and specifically permits such usage and your service plan rate expressly and specifically contemplates such usage; otherwise, any usage of our Service for an unattended or continuously uninterrupted Internet connection shall be prohibited. You may not use the Service in a manner that impairs the user experience of other users, or that otherwise impairs network performance; these usage restrictions shall apply even if you subscribe to a service plan which does not impose limits on the amount of data you may download or upload during an applicable service period (as addressed in greater detail in the “Unlimited Use Plans” section below), and even if you subscribe to a service plan under which you owe VIF overage amounts for exceeding a certain prescribed data usage level during a particular service period. The wire-line Internet service has limited bandwidth capacity, VIF Service can suffer from congestion and reduced performance when usage by some individuals exceeds the usage of typical individual consumers, thereby having a negative impact on the entire network. This acceptable usage policy is intended to ensure that the activities of a few users do not unfairly impair the activities of all users of the Service.

Excessive Utilization of Network Resources. The networks have capacity limits, and all customers can suffer from degraded or denied service when one user (or a small group of users) consumes a disproportionate amount of a network’s resources. VIF, therefore, will monitor both overall network performance and individual resource consumption to determine if any user is consuming a disproportionate amount of available resources and creating the potential to disrupt or degrade the VIF network or network usage by others. This process of monitoring both overall network performance and individual resource consumption is consistent with the description of the nature of the Service previously described in this acceptable usage policy. VIF reserves the right to engage in reasonable network management to protect the overall network, including analyzing traffic patterns and preventing the distribution of viruses or other malicious code. During periods of congestion, VIF uses various network management techniques, such as reducing the data rate of individual bandwidth intensive users whose use is negatively impacting other users. This temporarily limits the amount of bandwidth available to the bandwidth intensive users until the congestion has diminished, at which point VIF will endeavor to lift any limits it may have imposed on bandwidth intensive users during the period of congestion. VIF may also consider historical usage patterns when temporarily reducing the data rate of bandwidth intensive users during periods of congestion. When feasible, upon observation of an excessive use pattern, VIF will attempt to contact you by telephone (at the telephone number you gave to us) or otherwise alert you to your excessive use of bandwidth and to help you determine the cause. VIF representatives also are available to explain this acceptable usage policy and to help you avoid excessive use incidents. If you are unavailable or do not respond to VIF’s attempt to contact you regarding excessive use, or if excessive use is ongoing or recurring and repeatedly having negative effects on other subscribers of the Service, then VIF reserves the right to immediately restrict, suspend or terminate your Service without further notice in order to protect the network and minimize congestion caused by the excessive use. While the determination of what constitutes excessive use depends on the specific state of the network at any given time, excessive use is determined by resource consumption relative to that of a typical individual user of the Service and not by the use of any particular application.

Unlimited Use Plans. If you subscribe to a service plan that does not impose limits on the amount of data you may download or upload during a month (or other applicable service period), you should be aware that such “unlimited” plans are nevertheless subject to the provisions of this acceptable usage policy. What this means is that all of the provisions described in this acceptable usage policy, including those that describe how VIF may perform reasonable network management such as reducing the data rate of bandwidth intensive users during periods of congestion, will apply to your use of the Service. The term “unlimited” means that we will not place a limit on how much data you upload or download during a month or other particular period. However, the term “unlimited” does not mean that we will not take steps to reduce your data rate during periods of congestion or take other actions described in this acceptable usage policy when your usage is negatively impacting the Internet experience of other subscribers to our Service.

Sign Up Policies

  1. Service may not be available in all regions.
  2. Service must be unconditionnaly active for a minimum of 1 month starting activation date.
  3. Installation delay up to 10 days depending on client and technician’s availability.
  4. Additionnal transfer charge $0.15/GB subject to change without prior notice.
  5. We cannot provide Cable Internet Service at the same address where Digital Cable Phone is already installed.
  6. Yearly plans must be pre-paid for the whole year in advance during first month of service.
  7. Activation Discount Fee of $50  on condition that your Cable Internet account is still active and we transfer this account on or before your cancellation date.
  8. Prices on this page do not include taxes.
  9. Prices, policies and conditions are subject to change without prior notice.
  10. By signing up with any VIF plan you automatically and unconditionally agree to the terms and conditions, even if they have not all been explained to you explicitly.
  11. An account modification fee of 25$ applies to any changes made in your cable account at any other time, except for activations.
  12. Acceptable Usage Policy applies to all Unlimited Plans

Cancellation Policies

  1. Service Fee of $100 for cancellation before end of 12 month term and/or activation.
  2. If service is cancelled before the end of promotional pricing period, services used will be charged at monthly pricing.
  3. Service invoicing not dependant on usage. You are responsible for cancellation of your account if you do not wish to use it.
  4. Service may only be terminated on the last day of billing period, with a minimum of 7 business days prior notice.
  5. VIF Internet may discontinue any subscription at any time upon one week notice to the customer.

Equipment Policies

  1. VIF Internet does not re-purchase used modems under any circumstance.
  2. Modem package includes Modem, power supply, coaxial and ethernet cable, cable splitter.
  3. Rental Modems MUST be returned at the end of service. If not returned after 30 days, an invoice will be sent to pay for the modem which allows you to keep it after its paid.
  4. Rental Modem returns must include the ORIGINAL BOX, Modem, Power Supplies, Filters, Ethernet and Phone cables that was provided. Full retail price will be charged if any material is missing
  5. Modems must be returned in proper working condition. Scratches, dirt, paint will void the return thus charging you full price on modem