Portabilité

IMPORTANT: NE JAMAIS APPELER VOTRE FOURNISSEUR TÉLÉPHONIQUE ACTUEL POUR ANNULER VOTRE SERVICE!

Procédures de transfert d’une ligne existante vers la téléphonie IP

Voici les procédures de transfert d’une ligne existante à partir d’un autre fournisseur. Ceci inclus tous les fournisseurs téléphoniques terrestres tels que Bell, Rogers, Primus, etc, ainsi que les fournisseurs de téléphonie IP tels que Vonage, Primus TBB, etc.

Étape 1: Vérifiez que votre numéro peut être transféré 

Un numéro de téléphone peut être transféré s’il est facturé à l’intérieur de l’une des villes suivantes:

QuébecArea CodeOntarioArea Code
Acton-Vale450Acton226,519
Aguanish418,581Adolphustown613
Albanel418,581Ailsa Craig519
Alma418,581Ajax-Pickering289,905
Amos819,873Alban705
Amqui418,581Alexandria343,613
Anse-Saint-Jean418,581Alfred343,613
Arundel819,873Algoma Mills249,705
Asbestos819Algonquin Park705
Aylmer819,873Alliston249,705
Baie-Des-Sables418,581Almonte343,613
Baie-Johan-Beetz418,581Alvinston226,519
Baie-Sainte-Catherine418,581Amherstburg226,519
Baie-Saint-Paul418,581Ancaster289,905
Batiscan418,581Apsley705
Beauharnois450Arden343,613
Bedford450,579Arnprior343,613
Beloeil450,579Athens613
Bergeronnes418,581Atwood226,519
Berthierville450,579Auburn519
Biencourt418,581Aurora289,905
Bishopton819Avonmore343,613
Black Lake418,581Ayr226,519
Blanc-Sablon418,581Azilda705
Boischâtel418,581Baden226,519
Bonne-Espérance418,581Bailieboro705
Boucherville450,579Bala705
Bouchette819,873Bancroft343,613
Bromont450,579Barrie249,705
Bromptonville819,873Batchawana Bay705
Buckingham819,873Bath613
Bury819Baysville705
Cabano418,581Beamsville289,905
Cadillac819Beeton289,365,905
Cap-Chat418,581Belle River226,519
Causapscal418,581Belleville343,613
Chambly450,579Belmont226,519
Chambord418,581Bethany705
Champlain819Bethesda289,905
Chapeau819,873Binbrook289,905
Charny418,581Biscotasing705
Chartierville819Blackstock289,905
Châteauguay450,579Blenheim226,519
Chelsea819,873Blezard Valley705
Chénéville819Blind River705
Chevery418,581Bloomfield613
Chibougamau418,581Bluewater Beach705
Chicoutimi418,581Blyth226,519
Chomedey450,579Bolton289,905
Chute-Des-Passes418,581Bonfield705
Clarenceville450Borden-Angus705
Clarke City418,581Bothwell226,519
Clermont (Charlevoix)418,581Bourget343,613
Cookshire819,873Bowmanville289,905
Coteau-Du-Lac450Bracebridge249,705
Coteau-Landing450Bradford289,365,905
Cowansville450,579Brampton289,905
Crabtree450,579Brantford226,519,548
Danville819Brechin705
Deauville819Breslau226,519
Delisle418,581Bridgenorth705
Desbiens418,581Brigden226,519
Deschaillons819,873Brighton343,613
Dolbeau418,581Bright'S Grove226,519
Drummondville819,873Britt705
Dunham450,579Brockville343,613
East Angus819,873Brooklin289,905
East Broughton418,581Bruce Mines705
East Hereford819Brussels226,519
Eastman450,579Buckhorn705
Escoumins418,581Burford226,519
Farnham450Burk'S Falls705
Ferland418,581Burleigh Falls705
Fort-Coulonge819,873Burlington289,365,905
Fortierville819Caledon East289,905
Frampton418,581Caledonia289,905
Franklin Centre450,579Callander705
Frelighsburg450,579Campbellford705
Garthby418,581Campbellville289,905
Gatineau819,873Capreol705
Girardville418,581Cardiff613
Gracefield819,873Cardinal613
Granby450,579Cargill519
Grand-Mère819Carleton Place343,613
Grand-Remous819,873Carp343,613
Harrington Harbour418,581Cartier705
Havre-Saint-Pierre418,581Casselman343,613
Hébertville418,581Castlemore289,905
Hébertville-Station418,581Castleton905
Hemmingford450Cayuga289,905
Henryville450,579Centralia226,519
Howick450Chapleau705
Hudson450Chatham226,519
Hull819,873Chatsworth519
Huntingdon450Chelmsford705
Île-Aux-Coudres418,581Chesley226,519
Île-Perrot438,514Chesterville343,613
Inverness418,581Christian Island705
Joliette450,579Chub Lake705
Jonquière418,581Claremont289,905
Kazabazua819,873Clarence Creek343,613
Knowlton450,579Clarkson289,905
La Baie418,581Clinton226,519
La Doré418,581Cobourg289,905
La Malbaie418,581Coe Hill613
La Martre418,581Colborne289,905
La Minerve819,873Cold Springs905
La Patrie819Collingwood249,705
La Pocatière418,581Comber226,519
La Romaine418,581Coniston705
La Sarre819,873Constance Bay343,613
Labelle819,873Cookstown705
Lac-Bouchette418,581Cooksville289,905
Lac-Au-Saumon418,581Cornwall343,613
Lac-Aux-Sables418,581Corunna226,519
Lac-Drolet819Courtright226,519
Lachine438,514Crediton226,519
Lac-Mégantic819,873Creemore705
Lacolle450,579Crysler343,613
L'Annonciation819,873Cumberland343,613
Lanoraie450,579Delta613
Laprairie450,579Denbigh613
Laterrière418,579Desbarats705
Laurierville819,873Deseronto343,613
Laval-Est450,579Deux-Rivi?00720065s705
Laval-Ouest450,579Dokis705
Lavaltrie450,579Dorchester519
L'Avenir819Dorset705
Le Gardeur450,579Drayton226,519
Lebel-Sur-Quévillon819Dresden226,519
Leeds418,579Dublin226,519
L'Épiphanie-L'Assomption450,579Dubreuilville705
Les Cèdres450Dundas289,905
Les Éboulements418,581Dunnville289,905
Les Méchins418,581Durham226,519
Lévis418,581Dwight705
L'Isle-Verte418,581Echo Bay705
Longueuil450,579Elgin613
Loretteville418,581Elliot Lake705
Louiseville819,873Elmira226,519
Low819,873Elmvale705
Luskville819,873Embrun343,613
Lyster819,873Emeryville226,519
Malartic819,873Emsdale705
Maniwaki819,873Enterprise613
Mansonville450,579Espanola249,705
Marieville450,579Essex226,519
Mascouche450,579Estaire705
Maskinongé819,873Exeter226,519
Matane418,581Feversham519
Métabetchouan418,581Field705
Milot418,581Finch343,613
Mirabel-Aéroport
450,579Fisherville289,905
Mirabel-Saint-Augustin450,579Flesherton519
Mirabel-Sainte-Scholastique450,579Fort Erie289,905
Moisie418,581Frankford613
Montebello819,873Freelton289,905
Mont-Louis418,581Galt226,519
Montréal438,514Gananoque343,613
Morin-Heights450Garden Hill905
Mutton Bay418,581Garson705
Napierville450,579Georgetown289,905
Natashquan418,581Gilmour613
Nominingue819,873Glen Robertson343,613
Normandin418,581Glencoe226,519
Notre-Dame-De-Lourdes (Mégantic)819Gloucester343,613
Notre-Dame-Des-Laurentides418,581Goderich226,519
Notre-Dame-Du-Lac418Gogama705
Oka450,579Gormley289,905
Ormstown450Goulais705
Papineauville819,873Grafton905
Parc-Des-Laurentides418,581Gravenhurst705
Pentecôte418,581Grimsby289,905
Péribonka418,581Guelph226,519
Perkins819,873Hagersville289,905
Petite-Rivière-Saint-François418,581Hamilton289,905
Pierreville450Hampton289,905
Plessisville819Hanmer705
Pointe-Claire438,514Hanover226,519
Pont-Viau450,579Harrietsville519
Port-Cartier418,581Harriston226,519
Port-Menier418,581Harrow226,519
Québec418,581Harrowsmith613
Quyon819,873Hastings705
Rawdon450,579Havelock705
Rigaud450,579Hawk Junction705
Rimouski418,581Hensall226,519
Rivière-Au-Tonnerre418,581Hepworth519
Rivière-Beaudette450Hespeler226,519
Rivière-Bleue418,581Highgate226,519
Rivière-Du-Loup418,581Honey Harbour705
Rivière-Saint-Jean418,581Huntsville249,705
Roberval418,581Ilderton226,519
Rouyn-Noranda819,873Ingleside343,613
Roxboro438,514Inverary613
Sacre-Coeur418,581Iron Bridge705
Saint-Adelphe418,581Iroquois343,613
Saint-Adolphe-De-Dudswell819Jockvale343,613
Saint-Adolphe-D'Howard819,873Kanata-Stittsville343,613
Saint-Alexandre418Kemptville343,613
Saint-Alphonse-De-Rodriguez450Kerwood519
Saint-Ambroise418,581Keswick289,905
Saint-André418Killarney705
Saint-Augustin418King City289,905
Saint-Barthélemy450Kingston343,613
Saint-Bernard-De-Dorchester418,581Kingsville519
Saint-Blaise450,579Kitchener-Waterloo226,519
Saint-Boniface-De-Shawinigan819Kleinburg289,905
Saint-Bruno450,479La Salle226,519
Saint-Calixte-De-Kilkenny450Lafontaine705
Saint-Casimir418,581Lakefield705
Saint-Césaire450,579Lambeth226,519
Saint-Chrysostome450Lanark613
Saint-Clet450Lancaster343,613
Saint-Constant450,579Leamington226,519
Saint-Cyrille819Lefroy705
Saint-Damase450Levack705
Saint-Denis450Linwood226,519
Saint-Donat-De-Montcalm819,873Listowel226,519
Saint-Eustache450,579Little Current249,705
Saint-Faustin819,873Lively705
Saint-Félicien418,581London226,519,548
Saint-Félix-De-Kingsey819,873Long Sault343,613
Saint-Félix-De-Valois450L'Orignal343,613
Saint-Ferdinand-D'Halifax418,581Lucan226,519
Saint-Ferréol-Les-Neiges418Lucknow519
Saint-Fidèle418,581Lynden226,519
Saint-Fulgence418,581Maberly613
Saint-Gabriel-De-Brandon450,579Mactier705
Saint-Gédéon418,581Madoc343,613
Saint-Georges-De-Beauce418,581Magnetawan705
Saint-Germain-De-Grantham819Maidstone226,519
Saint-Guillaume819Maitland613
Saint-Hilarion418,581Mallorytown613
Saint-Hippolyte450Malton289,905
Saint-Honoré (Chicoutimi)418,581Manotick343,613
Saint-Honoré (Témiscouata)418,581Maple289,905
Saint-Hugues450Markdale226,519
Saint-Hyacinthe450,579Markham289,905
Saint-Irénée418,581Markstay705
Saint-Jacques450Marmora613
Saint-Jean450,579Martintown343,613
Saint-Jean-De-Dieu418,581Massey705
Saint-Jean-De-L'Île-D'Orléans418Mattawa249,705
Saint-Jean-De-Matha450,579Maxville343,613
Saint-Jérôme450,579Maynooth613
Saint-Jovite819,873Mcdonald's Corners613
Saint-Jude450Mcgregor226,519
Saint-Lambert450,579Mckellar705
Saint-Léon-Le-Grand418,581Meaford226,519
Saint-Lin450Melbourne519
Saint-Malo819Merlin226,519
Saint-Marc450Merrickville343,613
Saint-Marc-Des-Carrières418,581Metcalfe343,613
Saint-Mathieu819Midland249,705
Saint-Michel-Des-Saints450Milford Bay705
Saint-Nazaire819Milton289,365,905
Saint-Nicolas418,581Missanabie705
Saint-Pacôme418Mitchell226,519
Saint-Pascal418Monkton226,519
Saint-Patrice-De-Beaurivage418,581Moonstone249,705
Saint-Paul-D'Abbotsford450Morrisburg343,613
Saint-Philippe-De-N?00720069418Mount Albert289,905
Saint-Pie450,579Mount Brydges226,519
Saint-Pie-De-Guire450Mount Hope289,905
Saint-Pierre-De-Wakefield819,873Mount Pleasant226,519
Saint-Pierre-Les-Becquets819Nairn226,519
Saint-Polycarpe450Napanee343,613
Saint-Prime418,581Navan343,613
Saint-Régis343,613Nephton705
Saint-Rémi450,579New Dundee226,519
Saint-René-De-Matane418,581New Hamburg226,519
Saint-Roch-De-Mekinac819Newburgh613
Saint-Sauveur450,579Newcastle289,905
Saint-Sébastien-De-Frontenac819Newmarket289,365,905
Saint-Siméon
418,581Newtonville289,905
Saint-Simon450Niagara Falls289,365,905
Saint-Stanislas418,581Niagara-On-The-Lake289,365,905
Saint-Thomas-D'Aquin450Nobel705
Saint-Tite418,581Nobleton289,905
Saint-Tite-Des-Caps418Noelville705
Saint-Ubalde418,581North Augusta613
Saint-Ulric418,581North Bay249,705
Saint-Urbain418,581North Gower343,613
Saint-Vincent-De-Paul450,579Northbrook343,613
Saint-Zénon450Norwood705
Saint-Zéphirin450Oak Ridges289,905
Sainte-Adèle450Oakville289,905
Sainte-Agathe-De-Lotbiniere418,581Oba249,705
Sainte-Agathe-Des-Monts819,873Odessa613
Sainte-Anne-De-Beaupré418,581Ohsweken226,519
Sainte-Anne-De-La-Pérade418,581Oil Springs226,519
Sainte-Anne-De-Portneuf418,581Omemee705
Sainte-Anne-Des-Monts418,581Ophir705
Sainte-Anne-Des-Plaines450,579Orillia249,705
Sainte-Brigitte-De-Laval418,581Orleans343,613
Sainte-Catherine418,581Oro705
Sainte-Félicité418,581Orono289,905
Sainte-Geneviève438,514Osgoode343,613
Sainte-Hélène-De-Bagot450Oshawa289,365,905
Sainte-Hénédine418,581Ottawa343,613
Sainte-Julie-De-Verchères450,579Otter Lake249,705
Sainte-Julienne450Owen Sound226,519
Sainte-Justine-De-Newton450Pakenham343,613
Saint-Éleuthère418,581Palgrave289,905
Sainte-Madeleine450Palmerston226,519
Sainte-Marguerite450Paris226,519
Sainte-Marie418,581Parkhill519
Sainte-Marthe450Parry Sound249,705
Sainte-Martine450Pefferlaw705
Sainte-Monique-De-Nicolet819Pelee Island519
Sainte-Pétronille418Pelham289,905
Sainte-Rose450,579Penetanguishene705
Sainte-Rose-Du-Nord418,581Perth343,613
Sainte-Sophie-De-Lévrard819Peterborough249,705
Sainte-Thècle418,581Petrolia226,519
Sainte-Thérèse450,579Picton343,613
Sault-Au-Mouton418,581Plantagenet343,613
Sawyerville819Plattsville226,519
Sayabec418,581Pleasant Park226,519
Scotstown819Plevna343,613
Senneterre819,873Pointe Au Baril705
Sept-Îles418,581Port Carling705
Shawbridge450Port Colborne289,905
Shawinigan819,873Port Credit289,905
Shawville819,873Port Hope289,905
Sherbrooke819,873Port Lambton226,519
Sorel450,579Port Loring705
South Durham819Port Mcnicoll705
Squatec418,581Port Perry289,905
Stoke819Port Robinson289,905
Stoneham418,581Port Sydney705
Tadoussac418,581Portland613
Terrebonne450,579Powassan705
Tête-À-La-Baleine418,581Prescott613
Thetford Mines418,581Preston226,519
Thurso819,873Queensville289,905
Tring-Jonction418,581Ramsay705
Trois-Pistoles418,581Redbridge705
Trois-Rivières819,873Restoule705
Val-David819,873Richmond343,613
Val-Brillant418,581Richmond Hill289,905
Valcartier418,581Ridgetown226,519
Val-D'Or819,873Ridgeway289,905
Vallée-Jonction418,581Rockland343,613
Valleyfield450,579Rockwood226,519
Varennes450Roseneath905
Vaudreuil450,579Rosseau249,705
Venise-En-Québec450Russell343,613
Verchères450,579Sarnia226,519
Victoriaville819,873Sauble Beach226,519
Ville Dégelis418Sault Ste Marie249,705
Ville-Marie819,873Schomberg289,905
Wakefield819,873Scotland226,519
Waterloo450,579Seaforth519
Weedon819,873Searchmont705
Wickham819Sebright705
Wotton819Seeleys Bay613
Yamachiche819Selby613
Yamaska450Selkirk905
Severn Bridge705
Shakespeare226,519
Silver Water705
Smiths Falls343,613
Snelgrove289,905
Sombra226,519
South Mountain343,613
South Pickering289,905
South River705
Southampton226,519
Spanish705
Spencerville613
Sprucedale705
St Catharines-Thorold289,365,905
St Charles705
St Clements226,519
St Eugene343,613
St George226,519
St Isidore De Prescott343,613
St Jacobs226,519
St Joseph Island705
St Marys226,519
Stayner249,705
Stevensville289,905
Stirling613
Stoney Creek289,905
Stoney Point226,519
Stouffville289,905
Stratford226,519
Strathroy226,519
Streetsville289,905
Stroud705
Sturgeon Falls705
Sudbury249,705
Sultan705
Sundridge705
Sutton289,905
Sydenham613
Tamworth613
Tara519
Tavistock519
Tecumseh226,519
Thamesville226,519
Thessalon705
Thornbury226,519
Thorndale226,519
Thorne705
Thornhill289,905
Thurlow613
Tilbury226,519
Toledo613
Toronto416,437,647
Tottenham289,365,905
Trenton613
Trout Creek705
Tweed613
Udora705
Unionville289,905
Uxbridge289,905
Vankleek Hill343,613
Verner705
Verona613
Victoria289,905
Vineland289,905
Wainfleet905
Walkerton226,519
Wallaceburg226,519
Wardsville226,519
Warkworth705
Warren249,705
Wasaga Beach705
Waterdown289,905
Watford226,519
Waubaushene705
Wawa249,705
Welcome905
Welland289,905
Wellandport289,905
Wellesley226,519
Wellington613
West Lincoln289,905
Westree705
Wheatley226,519
Whitby289,905
Whitefish705
Whitefish Falls249,705
Wiarton519
Williamsburg343,613
Winchester343,613
Windermere705
Windsor226,519
Wingham226,519
Winona289,905
Wolfe Island613
Woodbridge289,905
Woodslee226,519
Wooler613
Wyoming226,519
Yarker613

Étape 2: Commandez le service Téléphonie IP VIF

Choisissez si vous désirez avoir aussi un service Internet DSL ou Câble avec nous (voir la page des Combinés, et commandez le service. Vous devrez nous fournir le numéro de téléphone que vous désirez transférer, ainsi qu’une copie FAX, email (scan) ou physique (à nos bureaux) de la première page de votre facture de téléphone.

Étape 3: Patienter de 2 à 3 semaines

Le délais pour le transfert du numéro existant vers VIF peut aller jusqu’à 3 semaines. Pendant ce temps, si vous avez commandé le service Haute-Vitesse chez VIF nous procéderons à l’installation afin que le service soit déjà fonctionnel lorsque votre téléphonie IP sera installé.

Étape 4: Prenez avantage de votre service 

Votre service est maintenant actif, avec votre ancien numéro. Nous n’avons présentement pas de documentation pour le service VoIP – ne vous inquiétez pas, nous y travaillons. Entre temps, le service fonctionne de la même façon qu’un téléphone traditionnel.