- Residential Use only (not for commercial customers)
Because of the nature of the VoIP system, your phone service will be down if there is a power outage or if your internet connection is otherwise interrupted. The use of an uninterruptible power supply (UPS/battery backup) is recommended.
Important note regarding calls to 911
Calling to 911 will require identification of city and province, where the call will redirected to a local center requiring your complete address. Since the call is originating from the internet, emergency vehicles will not be dispatched if a loss of communication occurs (unlike e911).